This study focused on one of the important issues pertaining to the commercial banks operating in Libya, this paper aims to understand the impact of culture on the perceived quality of services, which in turn leads to customer satisfaction in the Libyan banking sector. In addition, it will be important to explore the customers of commercial banks' culture in Libya, public or private. To implement this study questionnaire was distributed to commercial banks' customers and the number of questionnaires (329) and conducted statistical analysis of the results of the exit and customer feedback commercial banks. This study has concluded that some of the dimensions of a culture is very important, especially collective effect, manhood, and to avoid uncertainty. On the perceived quality of the service and thus customer satisfaction Libyan banks. Moreover, the public is more concerned banks on customer satisfaction compared to private banks. Study have a significant impact for the managers of the Libyan commercial banks, which will help them to work out new strategies for their business. It is expected that Atefid other aspects of the banking sector, where the dimensions of culture and contentment and others in this area.