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Journal of Human Development and Education for Specialized Research

About the Journal :

The Journal of Human Development and Education for Specialized Research is an academic journal issued by the Malaysian Institute of Science and Development. The aim of this journal is to disseminate serious studies based on theoretical and field research, and to promote multidisciplinary studies in human development, management and education for specialized research and become a leading journal in human development and education in the world. The Journal also aims at publishing theoretical and applied researches in the fields of human development and education for specialized research such as human resources management, business administration, communication sciences, development studies, economic sciences, education sciences, history, industrial relations, media sciences, psychology, Public administration, religious studies and others.



REQUIREMENTS FOR THE APPLICATION OF TQM IN PUBLIC HOSPITALS


Abstract

Total quality management has become an integrated strategy for the development of production and service companies, which include health institutions. Therfore, this study aimed to find out the availability of the requirements of total quality management' application in public hospitals in Libya. The study relied on a descriptive analytical approach in the field study on the Tripoli Medical Center and Benghazi medical Center.

The study concluded with a set of results, the most important of which is the absence of an effective application of total quality management, as well as the lack of application of total quality management requirements to permit its application effectively, moreover, the study also found that  the main obstacles that hinder the effective application of TQM are:  weak incentives of all kinds, the weakness of channels of communication between Departments, follow the traditional methods in management, and the poor awareness and understanding of the employees to the importance of total quality management.

The study recommended to work on the interest in providing the application of total quality management requirements, and work on applied it effectively, as well as prepare incentive system motivates employees to participate in the application, work to educate them about the importance of total quality management and building communication channels allow the flow of information.